Terms & Conditions

Deposit:
A non-refundable deposit of 20% is payable on booking. The balance is due four weeks before arrival. We will send a reminder.

Security Deposit:
A refundable security deposit of £50 is payable by a separate cheque with balance of monies. This cheque is not cashed unless breakage or damage to property occur. It is destroyed once Cottages have been checked.

Cots & High Chairs:
These are available on request. Cot bedding is not provided.

Electricity:

We have 3 tariffs for electricity. 

Tariff A.  4th  April to 31st October 2009, Christmas and New Year.   Electricity All inclusive.

Tariff B.  14th February to 3rd April 2009.  Night storage heaters and hot water included.  You only pay, by meter, for all other electricity that you use, including immersion booster. Electricity costs can vary according to climate and individual needs.  We hope you appreciate only paying for what you use.

Tariff C.  7th November to 19th December 2008. 3rd January to 13th February 2009.  As Tariff B. You only pay for what you use.  The indoor pool will be closed for maintenance during this time.  All other facilities, fishing, indoor and outdoor games areas, soft play area, snooker/pool, tennis court, exercise room, sauna and hot tub will be available.  Good time to visit us at very low rates and enjoy our paradise.

Snooker lights, sauna and Air Hockey are coin operated

Log Fires:
Are available at Riverside, Dairy and Waterfall Cottages. There are also Log burners in Lakeside and Mill Cottages. First basket of logs included further supplied at a nominal charge.

IMPORTANT NOTICE:
In the unfortunate event of you having to cancel your holiday (for whatever reason) we would expect your own holiday insurance to cover any losses and our rental to be paid in full.